All information and pricing are correct at time of submission. Whilst we endeavour to maintain the prices published, we reserve the right to amend prices without notice in the event of unforseen manufacturers and/or suppliers’ changes. Prices displayed cancel all previous prices wherever published. In keeping with our policy for constant improvement, we reserve the right to change details and/or product specifications without notice. All prices quoted inclusive of VAT are quoted at the current rate of 17.5%, subject to changes in taxation. Please note an account funding charge may be applied to all invoiced accounts that extend beyond 30 days. All goods are subject to our standard terms and conditions of sale. All goods are subject to availability. E.and O.E. consumers (as defined by the consumer protection (distance selling) regulations 2000) who purchase goods by telesales or on the internet, may cancel an order for any reason, quoting the order number to be cancelled, within 7 days of receipt. The goods must be returned unused and in their original unspoilt condition and packaging at the buyers cost. In accordance with data protection laws we inform you that information supplied by you to the Handicentre will be included in our database in order that we may deal with your enquiries by email. The Handicentre guarantees to undertake the necessary measures that information will be treated confidentially. Terms and Conditions General Your use of and purchase of products from this site is governed by the terms and conditions set out below, and as set out under Security, Copyright, and Delivery. We recommend you also read our Privacy policy. You can print the full terms and conditions by selecting the print option in the File menu of your browser. We may at any time make changes to this site and the details displayed on it (including prices). Terms and conditions of use 1. Prices and Payment The prices for goods displayed for sale on this site are as set out on the site are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid and effective only in the United Kingdom. THE HANDICENTRE LTD will accept your order if paying cash / cheque at time of delivery or if you have paid for it in full (including applicable delivery charges). We will confirm acceptance of your order by e-mail (in the event of electronic malfunction we will contact by phone as opposed to email) which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion. Credit and Debit Card Payments The total amount paid is the same, regardless of the payment method. 2. Your right to cancel your order You may cancel your www.handicentre.co.uk order at any stage before the goods are delivered to you. If you wish to cancel your order you can either phone us or email us (*exclusions apply). In some cases we may be unable to prevent your order from being dispatched to you. In this case we will arrange for your order to be collected at your convenience (see our returns and refunds policy). 3. Our returns and refunds policy If you are not satisfied with the order you have received from www.handicentre.co.uk you may return it to us within 28 days of delivery (*exclusions apply). We will exchange or refund any unused items returned to us, as sold in their original condition, with the Sales Invoice received with your order. Exchange and Refunds If your goods are incorrect, faulty or damaged on delivery we will exchange the product or issue a full refund to you including delivery charges. If you are not satisfied with the goods for any other reason we will exchange or refund any unused items as sold, in their original saleable packaging, to you including delivery charges. The collection of the goods will be arranged through our nominated delivery carrier. Refunds will be paid within 30 days of receipt of the returned order. * Exclusions: excludes special orders and products made to specific requirements. This does not affect your statutory rights. How To return items: Call our Bingham Customer Services team on 01949 837201. Southwell on 01636 813628 Bingham Fax on 01949 875670 Southwell Fax: 01636 816031 They will arrange for the collection of the unwanted goods. Lines are open 9am - 5pm Monday - Saturday. Email to productinfo@handicentre.co.uk clearly marking from which store the item was purchased. Or You can return your order to either store. Please take the Sales Invoice received with your order and let the in-store customer service staff know you ordered the good from www.handicentre.co.uk. They will process and arrange for an exchange item, credit note or refund immediately. 4. General We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of The Handicentre (Bingham)Ltd. If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force. We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate. Before working with electricity, gas or water you should always consult an appropriate professional electrician or CORGI registered plumber. Always read and follow any relevant manuals and safety instructions. In connection with building work The Handicentre cannot advise on planning permission or building regulation issues. To the extent permitted by law, The Handicentre accepts no liability for any loss, damage or injury arising as a consequence of the advice provided. These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us. In these terms and conditions:- "The Handicentre" means, The Handicentre(Bingham) Ltd and any other connected organisation that supplies the goods ordered by you and any successor to its business; "We and Us" means The Handicentre(Bingham) Ltd either alone or together with you, as the context requires; "Working day" means every day of the year except weekends, and English statutory and public holidays; "You" means the person ordering goods subject to these terms and conditions; Our details The Handicentre (Bingham) Ltd Registered in England under no. VAT Registration no. 118 4580 67 To contact us by telephone, please ring 01949 837201. Lines are open between 9am and 5.30pm Monday - Saturday.